The best way for us to answer questions about any web orders is to contact your supplying branch
Alternatively call our central customer services team on 024 7693 3102
Select option 1 for customer care enquiries including existing order queries
Monday to Thursday: 08:00 – 17:30, Friday 8:00 - 17:00
Select option 2 for technical issues on the website such as resetting your password and for support outside of branch opening hours
Monday - Friday 6:00 - 22:00, Saturday 6:00 - 16:00, Sunday 10:00 - 22:00
Email us at firstname.lastname@example.org
Account related queries
There are several ways you can make a payment towards your credit account. Find out more about paying your account.
If you have an account with another Saint-Gobain Building Distribution brand and would like to open a trade account with Jewson Civils Frazer, e-mail your account name and number with your request to email@example.com
To open a new account, visit our account options page for more information.
For copies of invoices or PODs, contact Jewson Civils Frazer Credit Services on 01484 478 017
Feedback and queries
To provide feedback on your experience with Jewson Civils Frazer or for marketing or press enquiries contact us at firstname.lastname@example.org
Jewson Civils Frazer
Binley Business Park
Company registered address
Saint-Gobain Building Distribution Limited trading as Jewson Civils Frazer, registered in England and Wales, Company Number 1647362. Registered Office, Saint-Gobain House, East Leake, Loughborough, Leicestershire. LE12 6JU.
E-billing & self-service documents
To view your invoices, credit notes and statements online, you need to register for E-billing.
Alternatively, you can contact the branch at which the goods were purchased. This information can be found in the top left corner of your invoice.